Signing Up (FAQ)

Individuals and families who need food or clothing are welcome to come to the Pantry. Anyone in North Liberty or rural areas in Johnson County can receive services. There are no income limits or other requirements.

Residents from Iowa City and Coralville will receive limited services and are encouraged to make use of the Crisis Center in Iowa City f the Coralville Community Food Pantry in Coraville.

Forms & Policies

In order to use the Pantry, it is necessary to:

  • Complete a information sheet once a year.
  • Bring your ID and proof of residence. The proof of residence must be a recent document (in the last 2 months) that shows your current address.
    • Examples include: an electrical bill, a lease, or other official document.

All records are confidential and are not used for any other purpose but for providing services. 

Hours

You may come as often as once in a calendar week.

Monday 10:00 am – Noon
Tuesday 10:00 am – Noon & 3:00 pm – 6:00 pm
Wednesday 10:00 am – Noon
Thursday 10:00 am – Noon & 3:00 pm – 6:00 pm
Saturday 10:00 am – Noon

FAQ

How often can I come to the Pantry?

You can come as often as once in a calendar week (Monday through Saturday). You do not need to come on the same day each week. If you come on Monday, you can return as soon as the following Monday or any day after that. If you come in on Saturday, you can return as early as Monday.

How much food can I receive?

You can take as much as you need for the week. We are hear to help you! Only a few popular and expensive items (such as meat and toiletries) have limits on how much you can take. Outside that, we just ask that everything fits in the cart.

Do you offer services other than food and clothing?

No, but we will try our best to direct you to where you can get the help you need.

What if I can’t get to the Pantry?

We do deliveries in the City of North Liberty for families with special circumstances, such as illness or limited mobility. Request must be made by phone [(319) 626-2711] at least 24 hour in advance. Orders will be filled Monday through Friday.

Can someone else pick up my food for me?

Anyone listed in the household in our records can shop for the entire household. You can ask someone else to pick up food for you, but they cannot shop for you. Instead they will be able to pick up pre-sacked food. You will also need to fill out a short permission form or call the Pantry to verify.

Do I need to be a member of the church or attend services to receive items?

No, the Pantry is open to all our neighbors!

Are my records private and confidential?

Yes, all record are private and confidential and are not used for any other purpose.

An overview of the Pantry operation is available in our Brochure.
A Spanish version of our Brochure is also available. (español)
A French version of our Brochure is also available. (français)

Nondiscrimination Statement

  • In accordance with Federal law and U.S. Department
    of Agriculture policy, this institution
    is prohibited from discriminating on the basis
    of race, color, national origin, sex, age, or disability.
    To file a complaint of discrimination, write
    USDA, Director, Office of Civil Rights, Room
    326-W, Whiten Building, 1400 Independence
    Avenue SW, Washington, DC 20250-9410 or call
    (202) 720-5964 (voice and TDD). USDA is an
    equal opportunity provider and employer.
  • El Departamento de Agricultura de los Estados
    Unidos (por sus siglas en inglés “USDA”) prohíbe
    la discriminación contra sus clientes, empleados, y
    solicitantes de empleo a base de raza, color, origen
    nacional, edad, discapacidad, sexo, identidad
    de género, religión, represalias y, según corresponda,
    convicciones políticas, estado civil, estado
    familiar o paternal, orientación sexual, o si los
    ingresos de una persona provienen en su totalidad
    o en parte de un programa de asistencia pública,
    o información genética protegida de empleo o de
    cualquier programa o actividad realizada o financiada
    por el Departamento.
  • Conformément au droit Fédéral et le USDA, cet
    établissement ne doit pas commettre d’actes
    discriminatoires sur la base de la race, de la
    couleur, de l’origine nationale, du sexe, de l’âge
    ou d’une invalidité. Pour deposer une plainte de
    discrimination, contactez USDA, Director, Office of
    Civil Rights, Room 326-W, Whiten Building, 1400
    Independence Avenue SW, Washington, DC 20250-
    9410 ou téléphonez à (202) 720-5964 (voix et TDD).
    USDA est un fournisseur et employeur souscrivant
    d’égalité d’acceès à l’emploi.