Signing Up (FAQ)

Residents from Iowa City, Coralville will receive limited services (pre-bagged groceries) and are encouraged to make use of the CommUnity Crisis Services in Iowa City or the Coralville Community Food Pantry in Coralville.

If you are outside of the service area and not eligible to shop at the Pantry, we will provide pre-bagged groceries upon your visit.

In order to sign up to shop at the Pantry, please:

• Complete an information sheet once a year.
• Bring a proof of residence showing you live in our service area. It could be a recent document that shows your current address such as an electrical bill, a lease, or other official document.

All records are confidential and are not used for any other purpose but for providing services.

Hours

You may come as often as once in a calendar week.

Monday 9:30 am – Noon
Tuesday 9:30 am – Noon & 3:30 pm – 6:00 pm
Wednesday 9:30 am – Noon
Thursday 9:30 am – Noon & 3:30 pm – 6:00 pm
Saturday 9:30 am – Noon

FAQ

How often can I come to the Pantry?

You can come as often as once in a calendar week (Monday through Saturday). You do not need to come on the same day each week. If you come on Monday, you can return as soon as the following Monday or any day after that. If you come in on Saturday, you can return as early as Monday.

How much food can I receive?

You can take as much as you need for the week. We are here to help you! Only a few items such as frozen meat and toiletries have limits on how much you can take. Othewrise, we just ask for everything to fit into one cart per household.

Do you offer services other than food and clothing?

Yes, the Pantry provides laundry detergent, toilet paper, and toiletries when available. Birthday bags are available for children’s birthdays, and we occasionally have pet food available. We also provide resources to other area services.

Do you offer financial assistance?

No, but we will try our best to direct you to where you can get the help you need.

What if I can’t get to the Pantry?

We recommend designated a friend, neighbor or family member to pick up groceries for you, just let our front desk know when you sign up for services who that person is.

We also offer grocery delivery within our service area for families who are not able to make it to the Pantry to shop. Requests should be made by phone or online before noon on the day you’d like delivery. Deliveries are currently made on Monday, Wednesday, and Thursday. Learn more about grocery delivery.

If transportation is an issue, read more about the North Liberty Transportation Assistance Program, and see if they can help.

Can someone else pick up my food for me?

Anyone listed in the household in our records can shop for the entire household. You can ask someone else to pick up food for you as well. We do need your permission in person to designate the person you would like to shop for you.

Do I need to be a member of the church or attend services to receive items?

No, the Pantry is open to all our neighbors!

Are my records private and confidential?

Yes, all record are private and confidential and are not used for any other purpose.