Signing Up (FAQ)

Individuals and families who need food or clothing are welcome to come to the Pantry. Anyone in North Liberty or rural towns in Johnson County (not including Iowa City or Coralville) can receive services. There are no income limits or other requirements.

Residents from Iowa City, Coralville will receive limited services (pre-bagged groceries) and are encouraged to make use of the CommUnity Crisis Services in Iowa City or the Coralville Community Food Pantry in Coralville.

Forms & Policies
**If you are outside of the service area and not eligible to shop at the Pantry, we will provide pre-bagged groceries to anyone.

In order to sign up to shop at the Pantry, please:

  • Complete an information sheet once a year.
  • Bring a proof of residence showing you live in our service area. It could be a recent document that shows your current address such as an electrical bill, a lease, or other official document.

All records are confidential and are not used for any other purpose but for providing services.

Hours

You may come as often as once in a calendar week.

Monday 10:00 am – Noon
Tuesday 10:00 am – Noon & 3:00 pm – 6:00 pm
Wednesday 10:00 am – Noon
Thursday 10:00 am – Noon & 3:00 pm – 6:00 pm
Saturday 10:00 am – Noon

Do you currently shop at the Pantry and want to fill out a feedback survey? Click here

FAQ

How often can I come to the Pantry?

You can come as often as once in a calendar week (Monday through Saturday). You do not need to come on the same day each week. If you come on Monday, you can return as soon as the following Monday or any day after that. If you come in on Saturday, you can return as early as Monday.

How much food can I receive?

You can take as much as you need for the week. We are hear to help you! Only a few popular items (such as meat and toiletries) have limits on how much you can take. We just ask for everything to fit in the cart.

Do you offer services other than food and clothing?

Yes, the Pantry provides laundry detergent, toilet paper, birthday bags and toiletries when available. We also provide resources to other area services.

Do you offer financial assistance?

No, but we will try our best to direct you to where you can get the help you need.

What if I can’t get to the Pantry?

We recommend designated a friend, neighbor or family member to pick up groceries for you, just let our front desk know when you sign up for services who that person is. We do deliveries within the City of North Liberty for families with special circumstances, such as illness or limited mobility. Request must be made by phone (319) 626-2711 at least 24 hour in advance.

Also, check out the new North Liberty Transportation Assistance Program if transportation is a challenge. More info HERE.

Can someone else pick up my food for me?

Anyone listed in the household in our records can shop for the entire household. You can ask someone else to pick up food for you as well. We do need your permission in person to designate the person you would like to shop for you.

Do I need to be a member of the church or attend services to receive items?

No, the Pantry is open to all our neighbors!

Are my records private and confidential?

Yes, all record are private and confidential and are not used for any other purpose.

An overview of the Pantry operation is available in our Brochure.
A Spanish version of our Brochure is also available. (español)
A French version of our Brochure is also available. (français)

Nondiscrimination Statement

This institution is an equal opportunity provider. Read more: https://www.fns.usda.gov/civil-rights/usda-nondiscrimination-statement-other-fns-programs